Service Complaint
Service Complaint Claim
Your satisfaction is the foundation of our long-term development. We take every complaint and piece of feedback seriously and have a dedicated customer service team with extensive experience in the photovoltaic industry to provide efficient and targeted solutions.
If you experience any issues during cooperation—including sales communication, service attitude, response efficiency, professionalism, coordination, or overall service experience—please submit your details. Our complaint handling team will review your case within 24 business hours, assign a responsible specialist, and keep you updated throughout the process until the issue is fully resolved. We are committed to using every complaint to continuously improve our service quality and strengthen long-term trust.